COVID 19 & Shipping Updates
Covid-19 delivery and shipping time update.
Our deliveries are managed through Royal Mail.
Royal Mail are under so much strain right now and your happy mail may be slightly delayed.
All orders placed are shipped within 3 working days (not weekends) You will receive a notification once your order has been shipped, please check your junk email for this email.
Please see below a rough estimate of how long your happy mail may take to get to you or a loved one.
Royal Mail Second Class - 5-10 working days. (none weekends)
Royal Mail First Class - 5-7 working days. (none weekends)
Royal Mail 24 Tracked - 1-2 working days. (none weekends)
None of the above is guaranteed so I ask you please be patient with your deliveries. Once the item is shipped it is out of my control.
Rest of the world
Standard shipping can take up to 2 weeks. Any overseas chargers are payable to the customer and not ourselves.
You have up to 30 minutes to make any amendments to your orders, including adding any personalised messages. If you email after this time I cannot guarantee the changes will be made.
If you have any other questions please drop me an email at firstname.lastname@example.org
If it regards an order please insure you add your order number as the subject.
Thanks so much for your support! x